(The following Document Is An Electronic Record as per the Terms Of Information Technology Act, 2000 And Rules There Under As Applicable And The Amended Provisions Pertaining To Electronic Records In Various Statutes As Amended By The Information Technology Act, 2000. This document is computer generated and does not require any physical or digital signatures.)
Welcome to the Swast Group (Grishma Health Food).
The content and services on this website are provided to you by Swast Group (Grishma Health Food), subject to the following Terms and Conditions, Privacy Policy, Payment Policy and other terms and conditions and policies that are mentioned on this website in connection with certain functions, features, promotions and customer service. These all are deemed to be a part of and included within these terms and conditions (collectively, “Terms and Conditions”). Accessing or using any features of this website, you accept that having read, understood, and agree, without limitation or qualification, to be bound by these Terms and Conditions in this Agreement. We urge you to read this carefully before proceeding.
Privacy
Please read and understand our privacy-policy to know our privacy practices.
Policy Statement
At Grishma Foods ,we are committed to providing our customers with high-quality products and exceptional service. In line with this commitment, we have established the following policy regarding refunds for complaints regarding inferior quality:
Refund Policy
- No refunds will be issued for complaints regarding inferior quality if lodged after 7 days of purchasing the product.
- Customers must notify Grishma Foods of any complaints regarding inferior quality within 7 days of receiving the product.
- Complaints received after this period will not be eligible for a refund. To lodge a complaint regarding inferior quality, customers must provide proof of purchase, such as a receipt or order confirmation, along with a detailed description of the quality issue.
- Upon receiving a complaint regarding inferior quality, Grishma Foods will conduct a thorough investigation to determine the validity of the claim. If the investigation confirms that the product does not meet our quality standards, Grishma Foods will take appropriate action, which may include issuing a refund, providing a replacement product, or offering store credit, at our discretion.
- Refunds will be issued using the original payment method, and customers can expect to receive their refund within 21 days of the complaint being validated.
- This refund policy applies only to complaints regarding inferior quality and does not cover issues such as change of mind, incorrect product selection, or damage caused by misuse or mishandling. Grishma Foods reserves the right to amend or update this refund policy at any time without prior notice.
- By making a purchase from Grishma Foods customers agree to abide by the terms and conditions outlined in this refund policy.
Payment Policy
Our Payment Policy explains the purchase processes of our products. International shipping orders may attract local duties applicable in the destination country and will be paid by customer accordingly.
Products and Services for Personal Use
All products or services or samples provided through this site are meant for personal use only and cannot be resold in any way. We reserve the right to make changes to a product or service in respect to quality, quantity and price or even withdraw it from sale without prior notice.
Accuracy of Information
It is our constant endeavour to be as accurate as possible in description of our products and services on this website. However, except to the extent implied by applicable law, we do not warrant that the product descriptions, features, information or other content available on the website are accurate, complete, reliable, current, or error-free.
Intellectual Property
All information and content available on the website and its “look and feel”, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio-visuals, data and software, and the compilation and organization thereof (collectively, the “Content”) is the property of Rising Sun ASPL and is protected by laws of India, including laws governing all applicable forms of intellectual property.
Except as set forth in the limited licenses section, or as required under and by applicable law, neither the Content nor any portion of this website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.
Limited Licenses
Through the use of this website, we grant you a limited, revocable, and non-exclusive license to access and make personal use of Swast Group (Grishma Health Food) website. This limited license does not include the right to:
(a) frame or utilize framing techniques to enclose the website or any portion thereof;
(b) republish, redistribute, transmit, sell, license or download the website or any and/or all Content (except caching or as necessary to view the website);
(c) make any use of the website or any and/or all Content other than personal use;
(d) modify, reverse engineer or create any derivative works based upon either the website or any and/or all Content;
(e) collect account information for the benefit of yourself or another party;
(f) use any meta tags or any other “hidden text” utilizing any and/or all Content; or
(g) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure. You must retain, without modification, all proprietary notices on the website or affixed to or contained in the website.
We also grant you a limited, revocable, and nonexclusive license to create a hyperlink to the home page of the website for personal, non-commercial use only. A website that links to the website
(i) may link to, but not replicate, any and/or all of our Content;
(ii) may not imply that we are endorsing such website or its services or products;
(iii) may not misrepresent its relationship with us;
(iv) may not contain content that could be construed as distasteful, obscene, offensive controversial or illegal or inappropriate for any ages;
(v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; and
(vi) may not link to any page of the website other than the home page. We may, in our sole discretion, request that you remove any link to the website, and upon receipt of such request, you shall immediately remove such link and cease any linking unless separately and expressly authorized in writing by us to resume linking.
Any unauthorized use by you of the Swast Group (Grishma Health Food) website or any and/or all of our Content automatically terminates the limited licenses set forth in this Section without prejudice to any other remedy provided by applicable law or these Terms and Conditions.
Your Obligations and Responsibilities
While accessing or using the Swast Group (Grishma Health Food) website, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the website. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the website or any Content or services that may appear on this website and may not impair in any way the integrity or operation of the website. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or wilfully in any of the obligations set forth in these Terms and Conditions, you shall be liable for all the losses and damages that may be caused to Swast Group (Grishma Health Food), our partners or licensors.
Third Party Links
We are not responsible for the content of any off-website pages or any other websites linked to or from the Swast Group (Grishma Health Food) website. Links appearing on this website are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-website pages or any other websites linked to or from the site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit.
Special Features, Functionality and Events
Swast Group (Grishma Health Food) website may offer certain special features and events like contests, promotions or offers which may
(a) be subject to terms of use, rules and/or policies in addition to or in lieu of these Terms and Conditions; and (b) be offered by us or by third parties.
If so, we will notify you of this and if you choose to take advantage of these offerings, you agree that your use of those offerings will be subject to such additional or separate terms of use, rules and/or policies.
Submissions
It is our policy to decline unsolicited suggestions and ideas. Notwithstanding our policy with regard to unsolicited suggestions and ideas, any inquiries, feedback, suggestions, ideas or other information you provide us (collectively, “Submissions”) will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy, by transmitting or posting any Submission, you hereby grant us the right to copy, use, reproduce, modify, adapt, translate, publish, license, distribute, sell or assign the Submission in any way as we see fit, including but not limited to copying in whole or in part, creating derivative works from, distributing and displaying any Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works, or using the Submission within or in connection with our products or services. You also acknowledge that your Submission will not be returned and we may use your Submission, and any ideas, concepts or know how contained therein, without payment of money or any other form of consideration, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.
If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from or in connection with any claims to any rights in any Submission or any damages arising from any Submission.
User Content
When you transmit, upload, post, e-mail or otherwise make available data, text, software, music, sound, photographs, graphics, images, videos, messages or other materials (“User Content”) on the website, you are entirely responsible for such User Content. Such User Content constitutes a Submission under Section on Submissions. This means that all third parties, and not we, are entirely responsible for all User Content that they post to the website. You agree not to engage in or assist or encourage others to engage in transmitting, uploading, posting, e-mailing or otherwise making available on the website User Content that
(a) is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libellous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
(b) you do not have a right to make available under any law or under contractual or fiduciary relationships;
(c) is known by you to be false, inaccurate or misleading;
(d) you were compensated for or granted any consideration by any third party; or
(e) infringes any patent, trademark, trade secret, copyright or other proprietary and/or intellectual property rights of any party. In addition, you agree not to transmit, upload, post, e-mail, or otherwise make available any software viruses, unsolicited or unauthorized advertising, solicitation or promotional material, including chain letters, mass mailings, or any form of “spam”. You further agree not to
(i) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity;
(ii) “stalk” or otherwise harass including advocating harassment of another, entrap or harm any third party including harming minors in any way;
(iii) forge headers or otherwise manipulate identifiers in order to disguise the origin of any User Content;
(iv) intentionally or unintentionally violate any applicable local, state, national or international law; or
(v) collect or store personally identifiable data about other users.
We do not endorse or control the User Content transmitted or posted on the Swast Group (Grishma Health Food) website and therefore, we do not guarantee the accuracy, integrity or quality of User Content. You understand that by using this website, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will we be liable in any way for any User Content, including, without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the website.
You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse to post or remove any User Content and we reserve the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, we have the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable and we reserve the right to refuse service without prior notice for any users who violate these Terms and Conditions or infringe the rights of others.
Copyright Complaints
We respect the intellectual property of others. If you believe that copyrighted materials have been copied in a way that constitutes copyright infringement, please send an email or written notice to us for notices of infringement and provide the following:
(i) identification of the copyrighted work(s) that you claim has been infringed and that you are the copyright owner or authorized to act on the copyright owner’s behalf;
(ii) a description of the material that you claim is infringing and the location of the material on the website; (iii) your address, telephone number and email address to: info@swastgroup.com
Note: The above contact information is provided exclusively for notifying Grishma Health Food. that copyrighted material may have been infringed. All other inquiries will not receive a response through this process and should be directed to our customer service group by email at: info@swastgroup.com
Representations and Warranties and Limitation of Liability
Swast Group (Grishma Health Food) website is presented and works on “As Is” basis. We make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms and conditions or the site, including but not limited to warranties of merchantability, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.
You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort (including negligence) or otherwise), under any circumstances, for any
(a) interruption of business;
(b) access delays or access interruptions to the site;
(c) data non-delivery, wrong delivery, corruption, destruction or other modification;
(d) loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the website;
(e) computer viruses, system failures or malfunctions which may occur in connection with your use of the site, including during hyperlink to or from third party websites
(f) any inaccuracies or omissions in content or
(g) events beyond our reasonable control.
Swast Group (Grishma Health Food) personal care products are based on natural ayurvedic and aroma therapic formulations. Though constant and intense efforts are made and precautions taken to render the products absolutely safe for human use, it is possible that certain ingredients may cause allergic reactions to certain individuals or adversely affect individuals with pre-existing medical conditions. Please read ingredients published on product label and website and make yourself aware of the ingredients. The same applies to the usage instructions accompanying each of our products to make sure that they are safe for you to use. It will be your sole responsibility to take proper precaution/ professional medical/ dermatological advice before using any of our personal care products that you may be allergic to. You agree Swast Group (Grishma Health Food) will not be responsible or liable for any product related issues including without limitation any allergic reactions to you on account of usage of our products. For any purchases made through the Swast Group (Grishma Health Food), it’s website and stores, you will inter alia be governed by the limitation of liability and disclaimer conditions provided in more detail with the product packaging/leaflets.
Further, to the fullest extent permitted by law, we will not be liable for any indirect, special, punitive, incidental, or consequential damages of any kind (including lost profits) related to the website or your use thereof regardless of the form of action whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages and in no event shall our maximum aggregate liability exceed Indian Rupees 5000 only.
You agree that no claims or action arising out of, or related to, the use of the website or these terms and conditions may be brought by you more than one (1) year after the cause of action relating to such claim or action arose.
Indemnification
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ and legal fees, resulting from any third party claim, action, or demand resulting from your use of Swast Group (Grishma Health Food) or breach of these Terms and Conditions. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ and legal fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
Disputes
With respect to any dispute regarding the website, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of India and the courts of New Delhi, India, as if the Terms and Conditions were a contract wholly entered into and wholly performed within New Delhi, India, subject to foreign legal mandatory provisions. To the fullest extent permitted by applicable law, any dispute, differences or claim arising out of your visit to the Swast Group (Grishma Health Food) website shall be referred to the sole Arbitrator appointed by the Board of Directors of Grishma Health Food in accordance with the law. The venue of such arbitration shall be at New Delhi, India and the award of the Arbitrator shall be final and binding on all parties and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms and Conditions shall be joined to an arbitration involving any other party subject to this Terms and Conditions, whether through class arbitration proceedings or otherwise.
To the extent arbitration is not permitted by applicable law, any dispute relating in any way to your visit to the website shall be submitted to an appropriate court or other judicial body in New Delhi, India, as applicable, without prejudice to the applicable law and all applicable provisions of this Section, and subject to our right to seek injunctive or other appropriate relief in any court, if you have in any manner violated or threatened to violate our intellectual property rights and you consent to exclusive jurisdiction and venue in such courts.
Consent to Receive Notices Electronically By Posting on the Website and Via Email
You consent to receive any agreements, notices, disclosures and other communications (collectively, “Notices”) to which these Terms and Conditions refer from us electronically including without limitation by email or by posting notices on this website. You agree that all Notices that we provide to you electronically satisfy any legal or regulatory requirement that such communications be in writing in English. To withdraw your consent to receive Notices electronically, you must notify us of your withdrawal of such consent by emailing us at: info@swastgroup.com and discontinue your use of this website. In such event, all rights granted to you pursuant to these Terms and Conditions, including but not limited to the limited licenses set forth hereof, shall automatically terminate. Unfortunately, we cannot provide the benefits of this website to any user that cannot consent to receipt of Notices electronically.
Please note that this consent to receive Notices is entirely separate from any election you may make with respect to receipt of marketing communications. Your options with respect to receipt of marketing communications are set forth in our Privacy Policy.
General
You acknowledge and agree that these Terms and Conditions constitute the complete and exclusive agreement between us concerning your use of the website and it’s features, and supersede and govern all prior proposals, agreements, or other communications.
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the website and providing notice of such change. Any changes are effective immediately upon posting to the Site and release of notice of such change. Your continued use of the website thereafter constitutes your acceptance to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the website.
Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole but these Terms and Conditions shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision.
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Any questions about these terms and conditions may be emailed to us at info@swastgroup.com